Answers every call and text, 24/7
SMS and WhatsApp, in your voice, with your building’s protocols. No voicemail inbox, ever — every tenant reaches a human-sounding answer at 2 a.m. or 2 p.m.
Flagship software · TenantOps
The front desk that never misses a call, a unit, or a promise.
Portfolio Systems answers every tenant call and text in your voice, remembers every unit’s history, triages what tenants can fix themselves, schedules entry within the legal window, and closes every job with a confirmation tenants actually see.
Why TenantOps
Everything between the call and the fix.
Remembers every unit
The boiler that bangs, the door that sticks, the tenant who prefers email. Every unit’s history sits in context — so the third no-heat call is treated like the failing system it is.
Triages before it dispatches
Clogged toilet? Plunger first. Cold steam radiator? Air vent first. Flood, gas, or freezing? Straight to emergency dispatch. Tenants solve what they can; you never pay for what they could.
Schedules inside the law
Entry notices computed to the hour with the legal lead-time floor, snapped to business time, and queued for your approval — never auto-sent, never late, never indefensible.
Runs the field
Work orders, vendor dispatch, acceptance codes, and the “is it done?” loop — end to end, integrated with Buildium, verified against a sandbox before it ever touches production.
Closes the loop
Every completed job ends with the tenant hearing it’s fixed. The threads that used to go silent — most of them — now close with a confirmation and a “what to do if it happens again.”
Pricing
Simple, per-portfolio pricing.
Start small, scale to as many buildings and portfolios as you run.
Maintenance
AI answering and the full maintenance workflow — incoming calls and texts.
$2.00/unit/month
- AI voice + SMS answering (incoming)
- Plunger-first triage
- Legal entry windows + human approval
- Closure messages
- Buildium tasks & work orders
Leasing
AI lead reception and capture for incoming inquiries.
$2.00/unit/month
- AI lead reception (incoming)
- Lead capture & routing
- Human review queue
Maintenance + Leasing
The full operator. The combo price applies to every unit you serve.
$3.50/unit/month
- Everything in both modules
- One unit count, one bill
Questions
Straight answers.
Does Portfolio Systems replace my property manager?
No — it replaces the parts of the job that are waiting: answering the same question for the third time, chasing vendors, and writing entry notices. You keep every approval, every dispatch decision, and every legal commitment.
Which property-management systems does it integrate with?
Buildium first — tasks, work orders, vendors, and history — with every read and write verified against a sandbox before it touches production. Standalone onboarding for non-Buildium operators is on the roadmap.
How do tenant communications stay legal?
Entry notices are computed to the hour with the jurisdiction’s lead-time floor, snapped to business time, and queued for human approval. Nothing tenant-facing is ever auto-sent without a recorded authorization.
Is my data visible to other customers?
No. Every tenant-owned row is scoped to your organization and enforced by row-level security at the database — not by application politeness. Cross-tenant isolation is verified end-to-end in the test suite.
What happens if the AI gets it wrong?
The AI cannot commit money, approve a notice, or send an unsolicited message — those are tiered actions that require a human. Every conversation is append-only, auditable, and reviewable before anything goes out.